{"id":167066,"date":"2026-10-27T11:50:46","date_gmt":"2026-10-27T16:50:46","guid":{"rendered":"https:\/\/www.thelocalvoice.net\/oxford\/?p=167066"},"modified":"2026-10-27T11:50:48","modified_gmt":"2026-10-27T16:50:48","slug":"researcher-tackles-impact-of-life-events-on-businesses-bottom-line","status":"publish","type":"post","link":"https:\/\/www.thelocalvoice.net\/oxford\/researcher-tackles-impact-of-life-events-on-businesses-bottom-line\/","title":{"rendered":"Researcher Tackles Impact of Life Events on Businesses&#8217; Bottom Line"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><em>Ole Miss professor examines how marketing executives&#8217; private lives affect job performance<\/em><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When a major company&#8217;s CEO goes through a messy divorce or is arrested for drunk driving, investors often get nervous, worried that the executive&#8217;s personal struggles will dent their returns. But most people hardly notice when a chief marketing officer has similar personal problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, the impact on the company could also be significant. <a href=\"https:\/\/tracking.us.nylas.com\/l\/3d6843d61c934c2a985d7a40f86ccc96\/1\/6a77df4ee05dca1f0d3cba9bb1499a404b45d6ec5682750101c8fe0c7df136f9?cache_buster=1792684284\" target=\"_blank\" rel=\"noopener\"><strong>University of Mississippi<\/strong><\/a> marketing professor <strong>Cong Feng<\/strong> researched the issue to explore how a chief marketing officer&#8217;s personal life can seep into their performance.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;I think the CMO plays a very unique and important role in organizations because people consider them as the customer representative in the top management team,&#8221; Feng said. &#8220;So they have the responsibility to have a constant exchange and communication with all external stakeholders.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Ole Miss researcher recently published <a href=\"https:\/\/tracking.us.nylas.com\/l\/3d6843d61c934c2a985d7a40f86ccc96\/2\/5419e53aa3217de1b30bd505fc60bf472afd1ac58b9fe5a5de924fef6a8754e8?cache_buster=1792684284\" target=\"_blank\" rel=\"noopener\">an analysis of this issue<\/a> in the October volume of the <em>Journal of Business Research<\/em>. The article includes a role-specific framework to help explain how an executive&#8217;s personal life may affect job performance, both positive and negative.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized\"><a href=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"961\" src=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin.jpg?resize=640%2C961\" alt=\"\" class=\"wp-image-167068\" style=\"width:221px;height:auto\" srcset=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?resize=682%2C1024&amp;ssl=1 682w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?resize=200%2C300&amp;ssl=1 200w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?resize=768%2C1154&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?resize=1022%2C1536&amp;ssl=1 1022w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?resize=1363%2C2048&amp;ssl=1 1363w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?w=1704&amp;ssl=1 1704w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Barry-Babin-scaled.jpg?w=1280 1280w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><figcaption class=\"wp-element-caption\">Barry Babin. Photo by Christian Johnson\/Ole Miss Digital Imaging Services<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This research is important because executives do not leave their humanity at the door, said <strong>Barry Babin<\/strong>, chair of the <a href=\"https:\/\/tracking.us.nylas.com\/l\/3d6843d61c934c2a985d7a40f86ccc96\/3\/a3cfe0afc0b84cf691a32e976acaf2886b6db97c05fe95e1419a84dd60035b13?cache_buster=1792684284\" target=\"_blank\" rel=\"noopener\">Department of Marketing, Analytics and Professional Sales<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Dr. Feng&#8217;s work gives researchers and organizations a thoughtful way to understand those potential spillovers without treating them as personal failings,&#8221; he said. &#8220;The study does not argue that a CMO&#8217;s private life automatically harms or improves performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Instead, it offers a rigorous framework for asking how different kinds of life transitions may shape marketing decisions and for identifying the organizational support that can help preserve both employee well-being and marketing effectiveness.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feng developed four categories to link life events and tie them to specific marketing capability outcomes, using the acronym SIGN:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stress and Crisis<\/li>\n\n\n\n<li>Identity and Adaptation<\/li>\n\n\n\n<li>Growth and Legacy<\/li>\n\n\n\n<li>Norms and Stability.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\"><a href=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"640\" height=\"960\" src=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng.jpg?resize=640%2C960\" alt=\"A person with short dark hair and glasses smiles warmly while wearing a blue and white checkered shirt under a dark blazer, set against a solid blue background.\" class=\"wp-image-167069\" style=\"width:230px;height:auto\" srcset=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?resize=683%2C1024&amp;ssl=1 683w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?resize=200%2C300&amp;ssl=1 200w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?resize=768%2C1152&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?resize=1024%2C1536&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?resize=1365%2C2048&amp;ssl=1 1365w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?w=1707&amp;ssl=1 1707w, https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/Cong-Feng-scaled.jpg?w=1280 1280w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><figcaption class=\"wp-element-caption\">Cong Feng. Photo by Kevin Bain\/Ole Miss Digital Imaging Services<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Other scholars could use available executive records and conduct interviews to really study all of those life events, issues and problems in greater detail,&#8221; he said.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feng considered 34 private life events, including marriage, childbirth, divorce and deaths of close family members, dividing them into the four categories. These private life events are likely to influence a person&#8217;s work, Feng said. For example, divorce may cause grief, which drains energy and causes tension.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;If they don&#8217;t have sufficient energy, they may miss or overlook some of the market trends,&#8221; he said. &#8220;And that will affect how effective the campaign could potentially be.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a CMO experiences legal trouble, such as a DUI charge, it could stain how customers think about the company. Even minor legal issues that never reach the public eye could still have an impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having to deal with a legal case might drain one&#8217;s ability to go through a contract negotiation, leading the executive to just renew the contract rather than taking time to conduct due diligence and assess whether the terms still work for the company, Feng said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not all life events harm job performance, though. For example, the birth of a child may bring joy and excitement while also causing fatigue and requiring personal adjustments. But new parents may feel a renewed focus at work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feng said he has experienced this effect in his own life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;I started to work even harder and just trying to, you know, get a paper published and get tenure,&#8221; he said. &#8220;And when I started to see people citing my research, I started to feel very excited about this whole process because one day, my daughters might see something I wrote still circulating.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;So, I feel like it&#8217;s a purpose-driven thing; we want to create a legacy that, you know, your kids will be able to see.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Experiencing major life events is normal, and companies should not view this as meaning diminished commitment or capability, Babin said. The goal should be to create a respectful workplace that provides support, not become an intrusive monitor of someone&#8217;s personal life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Practical support of the person is important: flexibility when appropriate, temporary rebalancing of workloads, trusted deputies or shared leadership arrangements and clear continuity plans for major marketing initiatives,&#8221; he said. &#8220;Organizations can also protect both the individual and the business by building strong teams and decision processes before a crisis occurs.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feng&#8217;s work is important, both for the department and for businesses, Babin said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;His project is a particularly strong example of his ability to identify an overlooked question, build a clear conceptual framework and create a practical agenda for future research and business leaders,&#8221; he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;I also appreciate that the work treats a delicate subject with care without sensationalizing executives&#8217; personal lives. Rather, the article asks how organizations can better understand, support, and sustain leaders during significant life transitions.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>by Cain Madden<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2014\/06\/TheLocalVoiceLigature-25web.jpg\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"25\" height=\"16\" src=\"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2014\/06\/TheLocalVoiceLigature-25web.jpg?resize=25%2C16\" alt=\"\" class=\"wp-image-14544\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Ole Miss professor examines how marketing executives&#8217; private lives affect job performance When a major company&#8217;s CEO goes<\/p>\n","protected":false},"author":123462,"featured_media":167067,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[17687],"tags":[23026,35916,27174,5,7067,4,655],"class_list":["post-167066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-university-of-mississippi","tag-barry-babin","tag-business-research","tag-cong-feng","tag-mississippi","tag-ole-miss","tag-oxford","tag-university-of-mississippi"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.thelocalvoice.net\/oxford\/wp-content\/uploads\/2026\/10\/2026-10-12_Work-Life-Balance-Graphic_alt-scaled.jpg?fit=2560%2C1434&ssl=1","_links":{"self":[{"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/posts\/167066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/users\/123462"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/comments?post=167066"}],"version-history":[{"count":1,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/posts\/167066\/revisions"}],"predecessor-version":[{"id":167070,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/posts\/167066\/revisions\/167070"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/media\/167067"}],"wp:attachment":[{"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/media?parent=167066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/categories?post=167066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thelocalvoice.net\/oxford\/wp-json\/wp\/v2\/tags?post=167066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}